FAQ

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the status of your order on our website or the shipping carrier's website.

What is your shipping policy?

Our shipping policy, including estimated delivery times and any additional fees, is stated on our website. Please refer to it for more information.

How can I contact customer service?

You can contact our customer service team by email, phone, or through our website's contact form. Our customer service hours and contact information are available on our website.

Do you offer any warranties or guarantees for your jewelry?

We stand behind the quality of our jewelry and we offer a limited warranty on all of our products. If you have any issues with your jewelry, please contact us for assistance.